How to Get a Duplicate CDA Water and Allied Charges Bill Online 

About CDA Water

The CDA oversees water supply in Islamabad Capital Territory (ICT), serving 1.2 million urban residents via 76,000 connections. Sourcing from Simly and Khanpur Dams, it delivers 80 MGD against a 120 MGD demand, using tubewells and 37 filtration plants. The One Window Operation (OWO) portal, launched in 2021, enables contactless billing and payments, reducing errors and queues.

CDA Water Coverage Area

CDA covers ICT’s 906.50 sq km:

• Urban (220.15 sq km): Sectors F-6 to I-10, Blue Area; 95% piped supply.
• Rural (466.20 sq km): Bari Imam, Sohan; tubewell-based.
• Allied Hospital (G-8): Prioritized quotas for medical/residential use.
• Shared Supply: Khanpur Dam serves Rawalpindi (WASA-managed).

Recent additions include 40 reservoirs and solar-powered plants, though a 40 MGD shortage persists.

Districts and Their Cities Under CDA Water Supply

ICT is a single federal district with no sub-districts. CDA serves:

• Islamabad City: Urban sectors (F, G, I); ~1 million people.
• Rural Zones: Sohan, Tarlai; 1.3 million via bores.
• Adjacent: Rawalpindi (partial, 9.6 MGD via Khanpur).

Future projects like Ghazi Barotha aim to boost supply.

Understanding CDA Water and Allied Charges Bills

CDA bills, issued quarterly, cover:

• Water Charges: PKR 20-50 per 1,000 gallons (meter-based).
• Allied Charges: Sewerage (PKR 100-300), maintenance, waste fees.
• Taxes: 16% GST, arrears, reconnection fees (PKR 500).
• Typical Cost: PKR 1,000-5,000 in G-8, higher for commercial use.

Duplicates prevent late fees (1.5%/month) and disconnections.

Key Features of CDA Water Online Bill

The OWO portal offers:

• Instant Duplicates: Free PDF downloads with consumer number.
• Payments: Via 1Link (prefix 122002); cards, JazzCash, EasyPaisa.
• Status Check: Real-time history at billpitc.com
• Unified Access: Water, property tax in one mobile-friendly interface.
• Transparency: Usage, due dates, arrears alerts.

Over 90% of bills are digital, cutting processing time by 70%.

How to Find Reference Number?

The 10-digit Consumer Number (e.g., 1234567890) is your key:

1. Check Old Bills: Listed as “Consumer No.” or “Ref. No.”
2. Bank Records: Search CDA payment transactions (122002 prefix).
3. Helpline: Call 051-111-000-472; provide CNIC, address (G-8).
4. CDA HQ: Visit G-7/4 with ID for printout.
5. Email: Request via billpitc.com

G-8 numbers often start with 12/13—store securely.

How to Check and Download CDA Water Bill Online

Prerequisites

• 10-digit Consumer Number.
• Internet; Chrome/Firefox.

Steps

1. Visit billpitc.com
2. Enter Consumer Number; select quarter (e.g., Oct-Dec 2025).
3. Click “Submit”; view bill (usage, charges, due date).
4. Download PDF; print if needed.

Troubleshooting: Invalid number? Verify digits. No bill? Wait 24 hours. Slow site? Use incognito mode.

CDA Water Peak Hours

Peak demand (6-9 AM, 5-10 PM) hits 80 MGD, with G-8 getting 2-3 hour boosts. Summer (June-Aug) sees 38 MGD spikes. Tips:

• Store water to avoid outages.
• Check CDA app for advisories.
• Use off-peak hours for heavy consumption.

When and Why You Need a Duplicate Bill

Duplicates are vital for:

• Non-Delivery: Postal delays in G-8.
• Records: Audits, rentals, tax claims.
• Disputes: Verify overcharges.
• Tenancy: Smooth transitions.

With 2025 tariffs up 10-15%, duplicates prevent PKR 1,000+ penalties.

Alternative Methods to Obtain a Duplicate Bill

Offline

• CDA HQ (G-7/4): Free printouts; 9 AM-4 PM, Mon-Sat.
• Helpline (051-111-000-472): Email delivery.
• Banks: HBL/Askari in G-8 during payments.

Third-Party

Sites like BillInfo.pk redirect to OWO—stick to official links.

Paying Your CDA Water Bill Online

Platforms

• OWO Portal: 1Link payments (cards, wallets).
• 1BILL: Use 122002 + consumer number on HBL Konnect, UBL Digital.
• Bank Apps: MCB, HBL; select “Utility Bills.”

Payment Options

HBL G-8 is closest for Allied residents.

Common Issues and Troubleshooting

• Lost Number: Check bills, banks, or CDA HQ.
• High Charges: Appeal via app/email within 15 days.
• Payment Delays: Verify transaction ID; refunds in 7-10 days.
• Portal Issues: Try mornings, mobile site.

Enable two-factor for security; report fraud to FIA (1991).

Benefits of Going Digital

• Time: Skip 1-2 hour bank lines.
• Eco-Friendly: Cuts 500,000 paper bills yearly.
• Transparency: Real-time tracking.
• Access: 24/7 for hospital shift workers.

FAQs

Q: Bill frequency?
A: Quarterly.

Q: Late payment penalty?
A: 1.5%/month; disconnection after 60 days.

Q: Tenant access?
A: Yes, with consumer number.

Q: Duplicate fees?
A: Free online.

More at billpitc.com